Tips for Using WebMail
If spam filtering is turned on for your account, you may find these tips helpful.
Sometimes the content of an email message causes a message to be blocked, even when it's from someone from whom you received messages before. In order to avoid, please add your important contact email addresses into your WebMail Address Book. If an email address is added there, messages from that address won't be blocked or delayed.
It's a good idea to check your WebMail "Blocked," "Spam," and "Bulk" folders every few days to see if something you wish to receive has been blocked. The Blocked folder is the most likely place you would find a valid email that was incorrectly blocked, because it has a relatively low threshold for your protection.
Click the "import address" icon to quickly add an email address to your address book. If you find a valid email message in one of these folders, open it in WebMail and click the icon to the right of the "From" address that looks like a small head with a green checkmark. This will import the sender to your WebMail Address Book. The persons name and email address will automatically fill the appropriate fields on the Address Book form. Scroll to the bottom of the form and click "Save." Then all future messages from that email address will bypass our spam filters.
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